Customer Stories

AirAsia continues to exceed customer expectations through its hiring

Case Study:

AirAsia brand lands them record number of candidates.

To call AirAsia a high-flier is an understatement. Founded in 2001 with a simple mission – “to allow everyone to fly”— the company has grown rapidly carrying more than 40 million passengers a year to over 160 destinations in 25 countries. For 11 years in a row, it has been rated the world’s top low-cost airline.

More candidates proceed to offer

Website

AirAsia.com

Geography

Asia

Challenge
  • Candidate customer experience was challenging.
  • Screening a huge number of resumes and scheduling interviews imposed a heavy burden on recruiting teams.
Outcome:
By adopting the AI-powered Talent Intelligence Platform from Eightfold, AirAsia reduced the cost, became more efficient, and accelerated the complex process of finding the best qualified candidates to continue to exceed customer expectations.
More candidates proceed to offer

Case Study:

How AirAsia transformed their candidate experience with AI

By adopting Eightfold’s AI-powered Talent Intelligence Platform, AirAsia immediately reduced the cost, increased efficiency, and accelerated finding the best qualified candidates, while continuing to exceed customer expectations.