This on-demand webinar discussed AI’s impact on talent acquisition, emphasizing the shift from a fulfillment-focused approach to a growth-oriented one. Kathi Enderes highlighted the importance of AI in enhancing efficiency, experience, effectiveness, and employee productivity. Stella Ioannidou detailed how AI revolutionizes job descriptions, sourcing, interviews, assessments, and screening, transforming recruiters into strategic advisors. Key metrics include 60% of recruiters using AI for CV screening and 70% of candidates using AI-polished resumes. The discussion underscored the need for systemic HR, cross-functional collaboration, and leveraging AI to improve candidate experience and organizational growth

Introduction and overview of AI’s impact on talent acquisition

• HR.com Moderator welcomes attendees to the session on AI’s impact on talent acquisition, sponsored by Eightfold.
• HR.com Moderator explains the importance of attending the complete webcast to receive HR CI and SHRM credits.
• HR.com Moderator introduces Rebecca Warren, who will start the session.
• Rebecca Warren apologizes for potential internet issues and introduces Kathi Andres and Stella Ioannidou. 

Context of AI in talent acquisition

• Kathi introduces herself as the Senior Vice President of Research and Global Industry Analyst at The Josh Bersin Company.
• Kathi discusses the urgency for change in the candidate experience and the AI-powered talent acquisition revolution.
• Kathi highlights the challenges in the labor market, including extreme shortages and unbalanced talent pools.
• Kathi emphasizes the need for businesses to adapt to AI and technology, making every company a technology company.

Impact of AI on employee engagement and organizational change

• Kathi discusses the impact of AI on employee engagement, which is at an all-time low.
• Kathi mentions the importance of HR in helping employees understand and adapt to AI transformations.
• Kathi shares insights from the HR Tech conference, where Nicole Amorow of IBM emphasized HR’s moment in the sun.
• Kathi highlights the gap between AI investment and revenue generation, urging HR to support companies in becoming super worker organizations.

Stages of AI transformation in organizations

• Kathi outlines the four stages of AI transformation in organizations: AI assistance, AI agents, multi-functional agents, and autonomous agents.
• Kathi explains how each stage impacts jobs and work, from basic assistance to integrated multi-functional agents.
• Kathi discusses the importance of redesigning work and roles to accommodate AI tools.
• Kathi encourages attendees to share their current stage of AI transformation in the chat.

AI’s role in HR and talent acquisition

• Kathi explains how AI changes how HR goes to market, making HR systems more candidate and end-user friendly.
• Kathi discusses the importance of conversational interfaces in HR systems, making interactions more user-friendly.
• Kathi highlights the impact of AI on talent intelligence and the need for accurate data for AI tools.
• Kathi emphasizes the importance of AI in talent acquisition, making it more efficient, effective, and productive.

Stella IWA Nebu’s insights on AI in talent acquisition

• Stella introduces herself and her role in overseeing research on the future of talent acquisition and AI.
• Stella discusses the shift in talent acquisition from a fulfillment center to a growth department.
• Stella explains the concept of talent density, focusing on bringing the right talent at the right time and place.
• Stella highlights the importance of precision in talent acquisition, using AI to send targeted messages and offers.

AI’s impact on job descriptions and sourcing

• Stella discusses how AI is revamping job descriptions, making them more accurate and AI-powered.
• Stella explains how AI is improving sourcing based on skills and platforms like Eightfold.
• Stella highlights the importance of AI in interview stages, including assessments and screening.
• Stella shares examples of organizations using AI to enhance candidate experience and internal mobility.

Case study: Great Wolf Resorts’ use of AI in talent acquisition

• Stella shares a case study of Great Wolf Resorts, which used AI to engage candidates during the pandemic.
• Stella explains how Great Wolf used AI-powered assistants to schedule interviews and engage candidates.
• Stella highlights the importance of integrating AI with other HR processes to create a seamless candidate experience.
• Stella discusses the need for forward-looking organizations to rethink the entire talent acquisition process.

The role of recruiters in the AI-powered talent acquisition revolution

• Stella emphasizes the need for recruiters to evolve into strategic talent advisors and orchestrators.
• Stella discusses the importance of understanding business metrics and integrating AI tools into the talent strategy.
• Stella highlights the need for recruiters to have a comprehensive understanding of the TA tech stack.
• Stella explains the importance of balancing AI’s benefits with the need for human connection and quality.

Conclusion and next steps for talent acquisition leaders

• Kathi and Stella discuss the importance of taking action to lead in the AI-powered talent acquisition revolution.
• Kathi emphasizes the need for HR and talent acquisition leaders to experiment and innovate with AI tools.
• Stella highlights the importance of revamping recruiter skill sets and focusing on low-hanging fruit in AI implementation.
• Kathi and Stella encourage attendees to take advantage of the moment in the sun and lead their organizations in AI transformation.