Trust is an engineering requirement.
ISO/IEC 42001 AI management
SOC 2 Type II and SOC 3
ISO 27001, 27701, 27017
Independent bias audits published under NYC Local Law 144
Five commitments govern each model we ship.
T
Transparent.
No black boxes. Match scores come with plain-language reasoning, candidates can see the skills behind their fit, and AI Interviewer summaries link to transcript evidence.
R
Reliable.
U
Upholds fairness with bias testing.
S
Safe and certified governance.
T
Together, with human in the loop.
Audited by people who are independent third parties.
Independent bias audits.
Our matching models and AI Interviewer undergo third-party bias audits, with summary results published under NYC Local Law 144. Audit documentation is available to customers to support their own compliance obligations.
Certified AI governance.
Eightfold is certified to ISO/IEC 42001:2023, the international management-system standard for artificial intelligence, alongside ISO 27001, 27701, and 27017.
Ethics oversight.
An external AI Ethics Council and a cross-functional Ethical AI Committee of engineering, legal, compliance, security, and product leaders review how our AI is designed, deployed, and monitored.
Also maintained: SOC 2 Type II, SOC 3, FedRAMP Moderate authorization, GDPR and CCPA alignment, and a published subprocessor list, all available in the Trust Portal.
The AI recommends. People decide.
Humans make the decisions.
Candidates can see the reasoning.
Interview summaries carry evidence.
Scores are role-specific.
We test each model update for bias.
These figures come from our 2026 bias-audit summaries, published under NYC Local Law 144, and the Responsible AI white paper, where the full methodology is documented. Bias mitigation is tested with release, not treated as a one-time launch claim.
Why general-purpose LLMs shouldn’t power talent intelligence.
Higher Accuracy.
Scores higher than the frontier LLM Models tested.
Measured bias mitigation.
Stays above the 0.80 impact-ratio bar on intersectional subgroups, where most frontier LLMs fell below it.
Fast processing.
Processes each candidate far faster: frontier LLMs take more time and up to 78 times more computing power.
Consistent scoring:
Returns the same score on identical runs, while LLM scores drift.
Read how we designed the benchmark and what we learned in Responsible AI: How we teach AI to be fair.
Designed for compliance, wherever you hire.
In effect since 2023
NYC Local Law 144
Annual independent bias audits with published summaries, plus product workflows to support required candidate notices.
Phasing in through 2027
EU AI Act
A cross-functional readiness program: Instructions for Use, transparency documentation, governance and risk management, and independent bias-audit reporting, reinforced by ISO/IEC 42001.
In effect Jan 1, 2026
Illinois HB 3773
Continuous bias auditing, no zip-code proxies, and configurable disclosure options to support employer notice duties under the amended Human Rights Act.
In effect since 2020
Illinois AI Video Interview Act
Configurable notice and consent flows, transcript-linked explanations, and human review for AI-assisted video interviews.
In effect Jan 1, 2026
Texas TRAIGA
Fairness testing, monitoring, and governance documentation that support deployer obligations.
The receipts.
AI Interviewer bias audit results
Published third-party bias-audit summary for AI Interviewer.
Matching model bias audit results
Published third-party bias-audit summary for the matching models.
Responsible AI white paper
Fairness methodology, model evaluation, and governance in depth.
Common trust questions, answered.
What makes Eightfold different on responsible AI?
Evidence. We evaluate our models for bias on each model update, submit to independent audits, and makes its model outcomes available to customers for review.
How does Eightfold stay transparent with candidates?
Candidates using our personalized career site can see the reasoning before they submit: their fit for the role, the skills that align, and the gaps.
Is the AI fair and unbiased?
Bias mitigation is built into the data and the model, then verified on each update with impact-ratio analysis and perturbation testing. Summary results are published under NYC Local Law 144.
Who audits the AI?
Independent third-party auditors. Our matching models and AI Interviewer undergo third-party bias audits, with summaries published under NYC Local Law 144. Eightfold is also certified to ISO/IEC 42001:2023.
Does the AI reject candidates?
No. The AI recommends based on fit to the hiring team and explains its reasoning. The AI does not autonomously reject a candidate or advance one through a hiring stage. People make the hiring decisions.
Is Eightfold FedRAMP authorized?
Yes. Eightfold maintains FedRAMP Moderate authorization, alongside SOC 2 Type II, SOC 3, and ISO 27001, 27701, and 27017.