So I think what makes me a Pathfinder is a relentless pursuit of improvement, of listening, really listening to employees and giving them something that is going to really help them to learn, develop and grow.

I’m Susie Jearum. I work for Coca-Cola Europacific Partners who are one of the world’s largest coke bottling companies. We make, move, and sell some of the world’s most loved soft drinks in 31 countries.

Talking about my own kind of career journey, I actually started in financial services. I don’t have an HR background at all. So I took that kind of experience – complete career change from 20 years of financial services to moving over to Coca-Cola about 10 years ago. And I’ve learned so much about HR – just through running and delivering projects in that space.

And that’s what really interests me and excites me is seeing that we’re making these improvements year-on-year to deliver our vision to let our employees learn, develop and grow.

So we have our career hub, which we launched back in 2022. I did a quick tot up, and I think I’ve spent 2,000 hours working on the career hub since we launched. I’m so dedicated to listening sessions, analyzing the data and the feedback, training people on how to get the most out of the tool, building that confidence, and then helping eightfold to deliver the product.

I’m so passionate about this. And I can see the return on investment in terms of how employees are finding it, how managers and leaders are finding it. And when I read some of the comments that we get in our feedback surveys from employees. It is so heartwarming. This is changing people’s lives. It’s giving them opportunities that they might not have had visibility of. People are moving internally, and I think that’s fantastic.