For 15 years, Alex built expertise in operational strategy. A veteran and expert. But somewhere along the way, his expertise became his limit. He wanted to grow, but couldn’t see how. He’d watch colleagues working in other departments like marketing and customer success, wondering what it would take to make that leap. He tried the usual route – job boards, internal postings. Even his mentor couldn’t see how to bridge the gap. The tools just weren’t there. 

Then his company introduced Eightfold Talent Management, a new platform designed to unlock internal talent to help employees discover what they could become. Alex built his skills profile, adding every project, every capability, every strength. He developed over 15 years. AI didn’t look at his job title. It looked at his skills, and it revealed something unexpected, a role he’d never considered. Customer enablement strategist. His compatibility score, 82%. The platform mapped his experience in ways he’d never considered. His process design, that translated to customer journey mapping. His stakeholder management, client enablement. Cross-functional leadership, team collaboration. Skill after skill, the connections became clear. 

The platform showed him he wasn’t limited by what he’d done. He was enabled by it. It gave him something he didn’t have before, the courage and conviction to apply. Six months later, Alex’s team had the highest customer satisfaction scores in the division. 

Alex: “I would never have applied for this role. I didn’t think I had the right skills, but Eightfold Talent Management showed me what I could be.”

The future isn’t just something that happens to us, it’s something we build together. This is what happens when AI serves human potential. It doesn’t define you by your past. It unlocks your future.

Eightfold AI for human potential.