Stephen Koepp introduces a discussion on the global playbook for AI-powered work, focusing on how Pacesetter companies build cohesive, high-performing global workforces. Kathi Enderes and Rebecca Warren explore The Josh Bersin Company’s Global Workforce Intelligence (GWI) Project, which analyzes skills, roles, and organizational solutions across various industries. They emphasize the importance of a global strategy with local implementation, termed “Glocal,” and the concept of talent density, where companies build teams of high performers. They highlight the need for a globally integrated, AI-powered HR model to solve business problems effectively and enhance organizational agility.

Introduction

• Stephen Koepp introduces the session on “The global playbook for AI-powered work: How Pacesetters win across borders”.
• Stephen highlights the challenges multinational companies face in scaling new technologies and introduces the concept of PACE center organizations leveraging AI.
• Rebecca Warren and Kathi Enderes are introduced as the session leaders, with Rebecca being the Director of Talent-centered Transformation at Eightfold AI and Kathi being a SVP Global Industry Analyst at The Josh Bersin Company.
• Kathi Enderes and Rebecca express their excitement for the session and agree to jump right into the discussion.

Overview of the Global Workforce Intelligence (GWI) Project

• Kathi Enderes explains the Global Workforce Intelligence Project, a collaboration between The Josh Bersin Company and Eightfold AI, focusing on analyzing skills, roles, and organizational solutions across various industries worldwide.
• The project aims to understand the skills required in different industries, the roles that are emerging or declining, and the organizational solutions prevalent in each industry.
• Kathi emphasizes the importance of a global perspective in solving talent problems, as the talent pool has become increasingly global.
• The project uses a talent intelligence platform with 1.5 billion profiles to analyze skills and roles, highlighting the need for a skills-first approach to talent management.

The importance of a global strategy with local implementation

• Kathi discusses the need for a global strategy with local implementation, emphasizing the importance of designing strategies globally but executing them locally.
• She introduces the concept of “Glocal” (global and local) strategy, which balances global mindset and local execution.
• Kathi shares an example from a keynote she gave, where HR leaders from different countries discussed the impact of AI regulations on their execution speed.
• The session highlights the need for a unified strategy that aligns with global goals while considering local requirements and cultural differences.

Talent density and building Superworker teams

• Kathi explains the concept of talent density, first introduced by Netflix, which involves constantly building teams of high performers.
• She describes the “keeper test” used by Netflix to evaluate the value of employees and the importance of skills in building high-performing teams.
• Kathi compares companies to sports teams, where each member’s skills complement each other to achieve high performance.
• The discussion includes the role of talent intelligence in understanding and leveraging employees’ skills beyond their current roles.

Challenges and benefits of a globally integrated AI-powered HR model

• Kathi identifies the challenges of transitioning to a globally integrated, AI-powered HR model, including historical silos and resistance from HR leaders.
• She discusses the benefits of a systemic HR approach, which helps solve business problems by integrating HR strategies with business and people strategies.
• Kathi shares an example of the LEGO Group’s successful implementation of a global HR operating model despite initial resistance.
• The session emphasizes the importance of solving business problems through a global HR strategy and the role of AI in connecting insights across the organization.

Rewiring the organization with AI

• Kathi highlights the competitive advantage of rewiring organizations with AI, which helps solve business problems by providing better insights and connecting business strategy with HR strategy.
• She discusses the challenges of organizational practices, ethics, and mindset that hinder the adoption of AI in HR.
• Kathi shares examples of companies like ING, which have already adopted agile HR functions, making it easier to operate in a global and agile way.
• The session concludes with the importance of AI in bringing together global and cross-functional insights to drive organizational growth and productivity.