Technology remains the highest-growing proportion of the HR budget. Most firms anticipate that they will continue to increase their investment in HR tools over the next two years. Yet, our survey found that many organizations are struggling to achieve business objectives with their HR technology stacks (aka, HR tech stacks).

Key issues in the HR tech stack include challenges with integrating multiple solutions, frustrating usability issues, and difficulties with reconfiguring the stack to adapt to changing business needs.

Employee experience is a top priority

The employee experience remains a key objective for the HR tech stack in many organizations. A high proportion of our respondents hope that additional training and the introduction of artificial intelligence and automation innovations into their tech stack will enhance the end-user experience.

Meanwhile, people analytics is also an area with significant room for improvement. While most of our respondents can extract accurate data from their HR tech stack, translating that data into actionable insights is still challenging for many.

To better understand the current state of the HR tech stack, our report explores several key topics, including:

• The main use cases for HR technology
• The challenges with integrating multiple HR tools into the tech stack
• The business impact of people analytics tools
• The biggest problems that HR professionals have with their tech stacks
• An overview of the top findings from the study is listed in the following section: