Federal agencies today increasingly use artificial intelligence and machine learning to increase productivity, improve citizen interactions, ensure battlefield preparedness, streamline administrative tasks, and much more. While HR might not be top-of-mind, applying the principles of AI and machine learning to the realm of human resources makes good business sense.

Used correctly, it can improve job descriptions, evaluate resumes, and help agencies choose the best candidates for open positions.

Key takeaways:

• How AI can improve succession planning and allow agencies to prioritize key hires.
• How AI can help identify upskilling and reskilling opportunities to assist agencies in developing their resources and meeting the roles of the future.
• How AI can ensure that the hiring process guards against unconscious bias.