Putting Data at the Center of Your Talent Decisions

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Hicham Zahr, who has worked as a digital transformation consultant across numerous organizations, is the Head of Insights and Analytics at Eightfold AI and is leading the efforts to automate and leverage business intelligence tools to help companies with strategic workforce planning, upskilling and reskilling. He was recently named Top 100 HR Tech Influencers by HR Executive Magazine. Before getting into the episode’s main topic, Hicham shares his nonlinear career path.

Shifting gears, Hicham highlights the challenges organizations regularly approach him with today. Digital transformation, he clarifies, is necessary for survival. Whether you like it or not, we live in a hybrid world and must stay up-to-date with the times. It is difficult to continue business as usual while digital transformation occurs, where strong leadership and business culture become essential. Digital transformation has two goals: to drive customer value and employee value. Talent intelligence, he explains, is about using technology and data to drive talent decisions. It infers these skillsets not only by the individual’s experience but also based on other people working in the same role.

Regarding talent, there are two things companies are trying to do: create a solid job architecture and implement strategic workforce planning. While it is common to interchange these two terms, job architecture is about how a company organizes itself to succeed. Strategic workforce planning is driving a plan that aligns with your goals and has the people as its core element.

Finally, Hicham shares that innovating from within is how an organization can attract tech talent, and upskilling and reskilling is how to retain them. When transforming, you must reassure employees’ fear of being let go by upskilling and reskilling.

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