Amid post-pandemic supply chain and talent market disruptions, CCEP’s internal engagement surveys suggested employees felt opportunities for growth within the company were limited. Facing a dual need to help business leaders find the right internal talent and surface employee pathways for growth, CCEP recognized that more and better employee data could address both challenges.

Challenges:

• Addressing internal skill gaps.
• Reversing employee perceptions of limited growth opportunities.
• Revamping manual talent management and succession planning processes that offer limited insights into skills data.

Results:

• Employee engagement scores increased.
• Succession planning was digitized with real-time talent data, talent profiles, and access to talent across the organization; the percentage of employees with talent profiles jumped from 2% to 80%.
• Skills identification and development helped address talent gaps.
• A roadmap was created to leverage talent intelligence for deeper employee support, a new learning platform, talent acquisition, and workforce planning.