- As we review our best content in 2024, it is clear that the increased use of AI in HR practices is the catalyst enabling successful workforce transformations.
- The shift from role-based to skills-based hiring is at the heart of the workforce evolution currently taking place.
- Thought leaders across the HR industry say AI is key to a successful workforce strategy.
The world of work is quickly changing, and if you don’t keep up, you will be left behind.
As we engaged with thought leaders, HR professionals, and executives across the talent industry in 2024 for blog posts, research, podcast episodes, and more, one thing became abundantly clear. The question is no longer whether you should be using AI, but rather, how soon you will adopt it.
If you’re considering taking the leap into AI adoption as you step into a new year, you’re in for an exciting journey. You’ll discover the best content to guide you, learn from the experiences of HR pros who have already navigated this path, and be inspired by the potential for growth and innovation that comes with talent intelligence.
Related content: Skills are the key to unlocking workforce success. See how adopting a skills-based strategy, centered around your talent not jobs, is how organizations will plan for the future of work.
Our research
The evolution of work demands a new approach, and organizations centering talent and skills are seeing the benefits. Sometimes, it can be hard to make the switch from rigid roles and responsibilities to skills, so we published Talent-centered design: A blueprint for success in the digital era to help HR teams think beyond process and talent optimization and embrace transformation through skills-based strategies.
This fall, we also released The Annual Eightfold Talent Survey, which found significant misalignments between HR and executives and introduced four imperatives to get realigned. In partnership with 3Sixty Insights, we surveyed 1,700 people worldwide and found that only 18% of HR leaders say their strategies align with business goals.
RELATED CONTENT: Talent intelligence is ready for its moonshot moment. Learn how its changing the future of HR.
From the blog
In May, we hosted our Cultivate Talent Summit, where Co-CEO and Co-founder Ashutosh Garg and Co-CEO Chano Fernandez presented their vision of where the industry is headed next with AI-native talent intelligence—to the moon. Garg shared that he believes AI’s moonshot moment is here, while Fernandez laid out how organizations like Eightfold will get there with ethical and responsible AI. Read the recap.
Another highlight from Cultivate was a panel discussion in which Salesforce and Netflix shared how they’re using talent intelligence to elevate employee experiences. Both organizations talked about how shifting to a “people over process” mindset has helped them source better talent internally and externally, create successful talent marketplaces, and give employees power over their career paths. Learn how they did it.
At HR Tech this fall, we introduced Talent Design. It’s a new Eightfold solution that brings all your skills data into one view and helps create a dynamic role library and consistent skills vocabulary that continuously updates with the latest market trends. Talent Design can help you build a better workforce while helping you better understand existing talent. Learn more.
Finally, both Garg and Fernandez shared their thoughts on the findings from The Annual Eightfold Talent Survey. Garg’s insights focused on how AI can help HR recruit and retain top employees while Fernandez says the findings opened his eyes to why talent misalignments might cost your business.
On the podcast
Treat your talent the same way you treat your customers. It’s an idea Vodafone, a global telecoms organization, put forth to up its talent game. Sophie Clifford, Global Head of Talent Acquisition, joined The New Talent Code to share why Vodafone believes AI-powered automation is the new recruiting standard and how using real-time skills intelligence enabled a more cohesive end-to-end talent strategy for their HR team. Listen to the episode.
Amdocs used talent intelligence to create a platform called Harmony, designed to provide a talent marketplace to their internal employees. Introducing Harmony helped the organization find better candidates, improve the employee experience, and fill roles faster than ever. Global Head of Talent Attraction Victoria Myers joined The New Talent Code to share how Amdocs did all this and more. Listen to the episode.
Puerto Rico had a challenge to solve, said Arnaldo Cruz, Deputy Executive Director of the Financial Oversight and Management Board for Puerto Rico, in his episode of The New Talent Code. They discovered two-thirds of their workforce didn’t have the skills they needed for the jobs they held, and what started as a highly manual process to right this turned into using talent intelligence to get ahead. Their story is incredible—listen to the episode.
There is a lot of road ahead of us when it comes to AI regulations, and toward the end of season two of The New Talent Code, Craig Leen, former Director of the Office of Federal Contract Compliance Programs and now a Partner at K&L Gates, joined the show to share his insights. From which cities and states are already leading the way to questions you should be asking AI vendors, Leen gives you a starting place for understanding this complex and ever-changing topic. Listen to the episode.
Rounding out our second season of The New Talent Code was another return guest—Betsy Summers, Principal Analyst at Forrester—who said HR is in a spot where it needs AI-ready talent. Armed with the latest Forrester research, Summers shared why skills-based approaches to talent planning matter, how to embrace AI in your HR tech stack, and how HR can even become the leader in driving change in their organizations. Listen to the episode.
From our Partners
Finally, 2024 was another exciting year for our partners, such as The Josh Bersin Company, which introduced its HR Career Navigator, powered by Eightfold AI. HR Career Navigator is a first-of-its-kind career development platform designed to give you highly personalized guidance to advance your career in HR.
The Josh Bersin Company also shared an exciting new report showing AI’s clear impact on the automotive industry and how lessons learned shape the future of work for all industries. See the top 5 takeaways from the report on a webinar co-hosted with Eightfold, from why labor shortages demand innovative talent solutions to how reskilling creates employee activation.
In early 2024, Deloitte released its annual Global Human Capital Trends report and introduced us to boundaryless HR. In this Q&A from Cultivate with U.S. Human Capital LeaderSimona Spelman, we learned what boundaryless HR is, why it matters to the future of work, and how it can improve your workforce. Christoph Gerhold, Partner and Offering Lead of Workforce and Organizational Transformation at Deloitte, also joined The New Talent Code to discuss this report and share how organizations can use AI to thrive in a boundaryless workplace.
Another area Deloitte was paying attention to in 2024 was the intensifying need for tech talent and where to find it. In a webinar, Nathaniel Paynter, Tech Talent Transformation Leader at Deloitte, and Jason Cerrato, VP of Talent-centered Transformation at Eightfold, discussed how IT and HR can unite to gain a competitive advantage.
PwC’s Workforce Radar research rounds out our partner content, which shows AI and talent intelligence’s impact on HR transformation. At HR Tech, Anthony Abbatiello, Leader of Human Capital Consulting Business, joined Cerrato to discuss why the need for change differs from ever before, how AI can facilitate this change, and what makes a skills-based approach the right fit for this work.
Let us bring all our latest and greatest talent news to you. Sign up for our monthly newsletter with all our content highlights and never miss a thing again.